Privacy Policy
- Last Updated On: September 25, 2025
1. Contact Information
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, you may contact us at:
- Mobile / Phone: +91 7055004449
- Email: contact@tisagra.ac.in
- Postal Address: The International School Agra 9th Milestone, Fatehabad Road Agra, Uttar Pradesh 282006 India
You may also designate a privacy contact or grievance officer, as required by law.
2. Definitions
- Personal Data / Personal Information – any information relating to an identified or identifiable natural person (e.g. name, email address, phone number, photo, etc.).
- Processing – any operation performed on personal data (collection, storage, use, disclosure, deletion, etc.).
- Data Subject / You / User – any person whose personal data is processed by us.
- Data Controller / Data Fiduciary – the entity (here, TISA) that determines the purpose and means of processing personal data.
- Data Processor – any entity that processes personal data on our behalf.
3. What Data We Collect
We may collect, store, and use the following categories of personal data:
| Category | Examples / Details | Purpose of Collection |
|---|---|---|
| Identity & Contact Data | Name, email address, phone number, postal address | To respond to inquiries, register users, send communications |
| Usage & Technical Data | IP address, device type, browser version, pages viewed, date/time stamps, operating system | To monitor, analyze and improve site performance, detect security issues |
| Uploaded / Submitted Content | Photos, documents, comments, messages you share | To store and display content you upload or send to us |
| Communications Data | Emails, messages, feedback, forms you submit | To manage and respond to your requests, support, feedback |
We collect data:
- Directly from you (e.g. when you register, fill forms, contact us)
- Automatically via your use of the site (e.g. cookies, server logs)
- From third parties (if you link or integrate with third-party services, or as permitted by you)
4. Legal Basis and Purposes of Processing
We will process your personal data only when we have a lawful basis to do so, such as:
- Consent: When you explicitly give permission (e.g. to receive newsletters)
- Performance of a Contract: Where processing is necessary to provide you services (e.g. respond to your inquiry)
- Legal Obligation: To comply with applicable laws, regulations, or court orders
- Legitimate Interests: For internal operations (e.g. improving website, security, analytics), provided we balance our interests against your rights
We process data for purposes such as:
- Communicating with you
- Providing services or information you request
- Improving and securing our website
- Monitoring user activity and analytics
- Maintaining records
- Any other purpose you authorize
5. Cookies, Tracking & Similar Technologies
We use cookies, web beacons, analytics tools, logs, and similar technologies to:
- Improve usability and performance
- Understand how users interact with the site
- Provide a more personalized experience
- Detect and prevent security issues
You may have the ability to manage or block certain cookies (via browser settings or consent management tools). However, disabling cookies may affect your experience or functionality of the site.
6. Sharing & Disclosure of Personal Data
We do not sell or trade your personal data. However, we may share your data in the following situations:
- Service Providers / Processors: Entities who help us deliver our services (hosting, analytics, email, etc.), under confidentiality obligations
- Legal Requirements: If required by law, regulation, court order, or government request
- Protection of Rights: To enforce our rights, protect others, or in connection with investigations
- Business Transfers: In the event of a merger, acquisition, or sale (with adequate safeguards)
We require that any third party processing your data follow privacy and security standards consistent with this Policy.
7. Cross-Border Transfers
If your personal data is transferred outside India (or any relevant jurisdiction), we will ensure that adequate safeguards are in place (e.g. contractual agreements, compliance with relevant law) to protect your data.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected (e.g. responding to you, fulfilling service obligations, legal compliance). When no longer needed, we securely delete, anonymize, or dispose of the data.
9. Security
We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure. These include (but are not limited to):
- Encryption
- Secure servers and access controls
- Regular security audits
- Least privilege access to data
- Monitoring and intrusion detection systems
While we strive to protect your data, no method of transmission or storage is entirely secure. We cannot guarantee absolute security.
9. Your Rights
Depending on applicable law, you may have rights such as:
- Access: Request a copy of your personal data
- Correction / Rectification: Request correction of inaccurate data
- Erasure / Deletion: Request deletion of your data (subject to legal exceptions)
- Restriction of Processing: Request limits on processing
- Objection: Object to certain uses (e.g. direct marketing)
- Withdrawal of Consent: If processing is based on consent, you can withdraw it anytime
- Data Portability: In some jurisdictions, receive your data in a structured, machine-readable format
To exercise any of these rights, contact us using the details in Section 2. We will respond within a reasonable timeframe (as required by applicable laws).
10. Children’s Data
Our website is not intended for children under the age of 13 (or the age as required by your jurisdiction). We do not knowingly collect personal data from children without parental consent. If you believe we have collected such data, please contact us to request deletion.
11. Third-Party Links, Embeds & Services
Our website may contain links to third-party sites, embedded content, social media features, or plugins. We are not responsible for how those third parties collect or use your data. We recommend reviewing their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time (for example, to reflect legal changes or changes in how we operate). We will post the revised version here with an updated “Last Updated” date. Your continued use of the site after changes indicates acceptance of the updated Policy.
